Store pick up
Just follow 3 simple steps with the store pick up option:
1. Order online
2. After receiving order confirmation message, please confirm your order.
3. Pick-up your order according to the specified branch
• The company reserves the right to deliver products within 7 days from the date of sending an email or a receipt.
• The company reserves the right to deliver products only at the specified branch, not changing branch or shipping location.
Anello branches for pickup point (Bangkok Metropolitan and nearby locations)
• Future Park Rangsit
• Seacon Square Branch
• Central Plaza Westgate
• CentralPlaza Bangna
• CentralPlaza Grand Rama 9
• Fashion Island
• CentralPlaza Rama II
• Seacon Bangkae Branch
• Terminal 21 Asoke Branch
• Mega Branch Bangna
• Rayong Branch
• Terminal 21 Korat Branch
How do I make payment?
Using credit card only. When customers place an order, we will bill and charge your credit card immediately.
Does the point of purchase service cost extra?
No additional charge.
Can customers change / cancel an order?
When the customer confirms the order, change or edits can’t be made to the order
To cancel an order Customers can cancel by contacting the store or cancel manually. Tel. 02-365-6719.
Can customers refuse the product?
If the item does not meet the damaged order, the customer can reject the item at the point of receipt. The company will refund the customer within 7-14 business days and then it will be subjected to the conditions of the bank. Cardholder will proceed with s refund within 30 - 45 days, depending on the conditions of the bank.
Can customers pick up the product later?
If the customer cannot collect the goods within 7 days from the order date. The order will be canceled immediately. The staff will call the customer before canceling.
Remarks: In case the buyer cannot pick up the goods manually, customers can authorize someone else to pick up the order. The documents required are as follows.
1. Confirmation of order, such as message or email.
2. Consent from the buyer.
3. A signed copy of ID card of the person who ordered the goods.